{"id":8,"date":"2026-02-18T15:11:15","date_gmt":"2026-02-18T15:11:15","guid":{"rendered":"https:\/\/demo-saas-site.wordpress.spartner.nl\/?page_id=8"},"modified":"2026-02-18T15:28:43","modified_gmt":"2026-02-18T15:28:43","slug":"help","status":"publish","type":"page","link":"https:\/\/demo-saas-site.wordpress.spartner.nl\/?page_id=8","title":{"rendered":"Help Center"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<p class=\"has-text-align-center has-large-font-size\">Everything you need to get the most out of WherePDF<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group alignwide is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Getting started<\/h2>\n\n\n\n<p>New to WherePDF? Follow these steps to upload your first document and ask your first question.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Create your account<\/strong> \u2013 Sign up with your email address or use single sign-on (SSO) if your organization has it enabled. No credit card required to start.<\/li>\n\n\n\n<li><strong>Upload your first document<\/strong> \u2013 Drag and drop a PDF, Word document, or any supported file type into your workspace. Files are processed in seconds.<\/li>\n\n\n\n<li><strong>Ask a question<\/strong> \u2013 Type your question in plain language. WherePDF will scan the document and return an answer with citations linking back to the source.<\/li>\n\n\n\n<li><strong>Click citations to verify<\/strong> \u2013 Each answer includes highlighted passages. Click any citation to jump to the exact location in your document.<\/li>\n\n\n\n<li><strong>Organize with workspaces<\/strong> \u2013 Create separate workspaces for different projects, clients, or departments to keep your documents organized.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Workspaces &amp; permissions<\/h2>\n\n\n\n<p>Collaborate securely with your team using workspaces and role-based access control.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Creating workspaces<\/strong> \u2013 Team plan users can create multiple workspaces. Each workspace has its own set of documents and conversations.<\/li>\n\n\n\n<li><strong>Inviting teammates<\/strong> \u2013 From the workspace settings, enter email addresses to invite team members. They&#8217;ll receive an invitation link to join.<\/li>\n\n\n\n<li><strong>Managing access levels<\/strong> \u2013 Assign roles to control what each member can do: Viewer (read-only), Editor (upload and chat), or Admin (full control including billing and permissions).<\/li>\n\n\n\n<li><strong>Sharing conversations<\/strong> \u2013 Copy a conversation link to share specific Q&#038;A threads with teammates. Recipients must have access to the workspace to view it.<\/li>\n\n\n\n<li><strong>Removing access<\/strong> \u2013 Workspace admins can remove members at any time. Removed members immediately lose access to documents and conversations.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Privacy &amp; security<\/h2>\n\n\n\n<p>Your documents are private, secure, and handled with enterprise-grade protection.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Data encryption<\/strong> \u2013 All documents are encrypted at rest using AES-256 encryption and in transit using TLS 1.3. Your files are stored in secure, access-controlled data centers.<\/li>\n\n\n\n<li><strong>Data retention<\/strong> \u2013 You control your data. Documents remain in your account until you delete them. Deleted files are permanently removed within 30 days.<\/li>\n\n\n\n<li><strong>Compliance<\/strong> \u2013 WherePDF is SOC 2 Type II certified and GDPR compliant. We undergo regular third-party audits to ensure data protection standards.<\/li>\n\n\n\n<li><strong>Privacy policy<\/strong> \u2013 We never train AI models on your documents. Your content is yours alone. Review our full privacy policy for details on data handling practices.<\/li>\n\n\n\n<li><strong>Access logs<\/strong> \u2013 Team plan users have access to activity logs showing who accessed which documents and when. This provides full audit trails for compliance.<\/li>\n\n\n\n<li><strong>Single Sign-On (SSO)<\/strong> \u2013 Enterprise customers can integrate with identity providers like Okta, Azure AD, and Google Workspace for centralized authentication.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<h2 class=\"wp-block-heading has-text-align-center\">Need more help?<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Can&#8217;t find what you&#8217;re looking for? Our support team is here to help.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">Contact Support<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\">Schedule a Call<\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Everything you need to get the most out of WherePDF Getting started New to WherePDF? Follow these steps to upload your first document and ask your first question. Workspaces &amp; permissions Collaborate securely with your team using workspaces and role-based access control. Privacy &amp; security Your documents are private, secure, and handled with enterprise-grade protection&#8230;.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo-saas-site.wordpress.spartner.nl\/index.php?rest_route=\/wp\/v2\/pages\/8","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo-saas-site.wordpress.spartner.nl\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo-saas-site.wordpress.spartner.nl\/index.php?rest_route=\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/demo-saas-site.wordpress.spartner.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8"}],"version-history":[{"count":1,"href":"https:\/\/demo-saas-site.wordpress.spartner.nl\/index.php?rest_route=\/wp\/v2\/pages\/8\/revisions"}],"predecessor-version":[{"id":13,"href":"https:\/\/demo-saas-site.wordpress.spartner.nl\/index.php?rest_route=\/wp\/v2\/pages\/8\/revisions\/13"}],"wp:attachment":[{"href":"https:\/\/demo-saas-site.wordpress.spartner.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}